Wireless Sales Representative


Bridgeview, IL

What you'll be doing

Serve as a skilled person with customer service questions and issues that require escalation. Open and close the store as needed during the store manager's absence. Provide the store manager with consultative support on performance issues, which may include helping to prepare or deliver performance improvement discussions. Greet customers when they arrive and reengage them on the sales floor as often as needed to ensure they feel uniquely welcome and valued. Identify customer needs by asking probing questions, making suggestions, answering questions/objections and then asking for sales. Prioritize customers over tasks and demonstrate that commitment by circulating throughout the store, outside of the cash wrap area, to assist them. Answer phone calls promptly, courteously and professionally. Ensure customers have the wireless plan that works best for the way they plan will use it. Respond to customer concerns quickly, effectively and courteously.

What your background should be

At least one year of successful organizational experience is required. Demonstrate clear verbal communication and listening skills, both in person and on the phone, using spoken English; bilingual English/Spanish speaking and writing skills preferred. Ability to work in a fast-paced, rapidly changing environment. Proficient knowledge of mobile wireless products and services.

Required Schooling / Training

Not specified

Who is the client company

This is one of the leading wireless solutions retailer operating 100+ stores across the United States.
If you are interested in this position, send your resume to apply@kochdavis.com