- Jonesboro, AR
What you'll be doing
- The incumbent is responsible to recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform other duties as assigned by higher management.
What your background should be
- Minimum one year of telemarketing, customer service or call center experience is required. Must have computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers and work in a fast paced environment is required.
Required Schooling / Training
- High school diploma.
Who is the client company
- This is a humanitarian organization that provides emergency assistance, disaster relief and education inside the United States.
- If you are interested in this position, send your resume to firstname.lastname@example.org