Technical Call Center Representative

Where

Sturtevant, WI

What you'll be doing

The client company is currently looking for a technical call center representative. Provide remote technical and warranty support on Evinrude and Johnson product to the dealer and OEM networks. Provide consumers support regarding product information and issue resolution with emphasis on customer satisfaction. Quickly identify and report product issues through effective use of the after sales quality improvement process. Support Evinrude social media (e-nation) and web based technology forums.

What your background should be

Minimum 2-3 years of work of relevant experience within the marine industry. Working knowledge of MS Excel, PowerPoint, Word and related software packages. Bilingual English/French oral and written. Some travel is required.

Required Schooling / Training

High school diploma with relevant field.

Who is the client company

This is a world leader in the design, manufacturing, distribution, and marketing of motorized recreational vehicles and power sports engines.
If you are interested in this position, send your resume to apply@kochdavis.com