Shift Supervisor


San Jose, CA

What you'll be doing

Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner and responding to customer complaints or concerns with a sense of urgency to see to their resolution. Attend to merchandising of plan-o-grams within seasonal departments, end caps, displays and basic inline departments as directed by the store manager or the assistant store manager. Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures and reporting inventory problems to the store manager or assistant store manager. Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits and ordering changes from the bank as directed by the store manager or the assistant store manager. Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates; respond to any unexpected emergencies to ensure the protection of company assets. Oversee that store inventory is regularly inspected in accordance with the product freshness review schedule as directed by the store manager or the assistant store manager. Ensure that all outdated product and product with less than 30 days until expiration is removed from the sales floor to be processed through the established returns process. Manage tasks and supervise store associates in those limited circumstances when the store manager or assistant store manager is unavailable.

What your background should be

In accordance with state law, candidate must satisfy minimum age requirements to sell or supervise the sale of alcohol or tobacco products. At least one (1) year of experience in retail, food service, restaurant or customer service industry, preferably at a supervisor level. Ability to pass drug test. Committed to providing customer service that makes both internal and external customers feel welcome, important and appreciated. Ability to preserve confidentiality of information. Ability and willingness to move with purpose and a strong sense of urgency. Ability to work weekends on a regular basis. Accuracy and attention to detail. Ability to organize and prioritize a variety of tasks or projects.

Required Schooling / Training

2 year college degree.

Who is the client company

The client company is a drugstore chain in the United States.
If you are interested in this position, send your resume to