Service Manager


Lakeland, FL

What you'll be doing

Work from policies, standards, schedules, service requests, logs, contracts, warrantees, and instructions. Interview, select, recommend hire, train, and supervise maintenance department staff. Provide for safety instruction, equipment, and devices and ensure that employees are aware of safety and quality standards. Provide operational training and technical direction and assist staff in the investigation and resolution of problems. Assign and check work. Evaluate performance and provide counseling and coaching to employees. Recommend, initiate and document disciplinary measures as required. Monitor and record attendance and authorize time cards. Initiate personnel actions, such as promotions, transfers, and terminations. Maintain harmonious employee/employer relations. Participate in annual planning, recommend maintenance budget levels and related capital equipment purchases, and respond to inquiries or provide documentation in response to related inquiries. Work with resident manager to select and negotiate with local vendors and contractors. Establish maintenance and preventive maintenance schedules and routines in keeping with overall company policy and to meet requirements of standards, establish and modify priorities to suit changing conditions, and make individual assignments based on the skill and availability of staff and monitor results.

What your background should be

Over five years required to be fully familiar with required techniques, equipment, systems, documentation, monitoring the work of others, and work routines. Equivalent to up to 3 years applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing. Work requires certified pool operator and environmental protection agency level I and II certifications for utilization of pool and charging HVAC systems.

Required Schooling / Training

Not specified

Who is the client company

Concern about realestate and residents services.
If you are interested in this position, send your resume to