- Altamonte Springs, FL
What you'll be doing
- Lead the push toward selling through coaching and recognition. Review and utilize reports; implement action plans focusing on deficient areas. Identify best sellers and key items; communicate merchandise needs to optimize the companies process. Ensure accuracy of promotional presentation; communicate advertising and sales information to associates. Partner with merchandising team to plan and execute floor moves, merchandise placement and sales set-up. Review your personal selling area. Scorecard monthly for your associate turnover, sales & star rewards results. Strengthen attendance and weekend hours compliance among staff. Motivate associates to solicit star rewards program by reinforcing the benefits of new accounts. Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented. Coach associates to consistently deliver effective selling behaviors resulting in high customer engagement. Review & utilize associate scorecards to provide recognition; develop and communicate strategies to improve results. Observe associates twice daily through formal observations focusing on selling behaviors; ensure associates are providing an outstanding shopping experience to all customers. Coach to associate scorecard metrics weekly through daily informal observations defining one focus metric and behaviors to improve an individual metric. Ensure optimum sales floor coverage and lead selling initiatives throughout the store as needed. Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment. Recruit a qualified team of selling-focused associates; build a bench for future advancements & promotions. Ensure all associate training is conducted on a timely basis; ensure assigned mentors engage with new hires.
What your background should be
- A minimum of 1-3 years in a leadership/supervisory position in a service-driven environment. Ability to empower and develop a team. Ability to collaborate and function as a member of a team. Ability to execute plans and strategies. Strong leadership, interpersonal and communication skills. Highly organized and able to adapt quickly to changing priorities. Ability to anticipate and solve problems, act decisively and persist in the face of obstacles. Commitment to exemplifying the highest integrity and professional business standards.
Required Schooling / Training
- Not specified
Who is the client company
- This is a mid-range chain of department stores owned by American multinational corporation.
- If you are interested in this position, send your resume to firstname.lastname@example.org