Retail Store Manager

Where

Eau Claire, WI

What you'll be doing

Owns associate training, development of top talent, provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer-centric environment resulting in a memorable and positive customer experience; building customer retention, strong relationships, and brand awareness and loyalty. Responsible for hiring; merchandising, operations and execution of store and company standards in addition to resolving associate and customer relations' concerns. Responsible for performance management of all associates. Deliver exceptional customer service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Ensures the implementation and effective application of information, tools and systems required to meet customer needs. Supports an environment that encourages creative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages conflict effectively.

What your background should be

A minimum 4 years of exceptional leadership, management, communication and training skills in a customer centric sales environment. Must be able to effectively lead, coach and manage others in a professional environment. Ability to positively influence at all levels and possess executive presence. Possess excellent verbal and written communication skills. Must possess sound judgment and people management abilities.

Required Schooling / Training

Bachelor degree.

Who is the client company

This is an office supply retailing company.
If you are interested in this position, send your resume to apply@kochdavis.com