Retail Mortgage Banker Assistant


Glenview, IL

What you'll be doing

Facilitate application process by interfacing with customer in taking complete application; request documentation from borrower. Discuss product and pricing at the request of or in the absence of the mortgage banker. Take all initial inquiry call for pre qualification and review data with mortgage banker. Act as liaison between mortgage banker, branch and process center (if applicable) and coordinate submission and closing. Act as the primary liaison with group of established realtor (20-30) to allow mortgage banker to concentrate on generating new business. Review complex file; identify potential problem with loan application and arrive at workable solution prior to submission to processing. Manage pipeline, including update mortgage banker on pipeline status and update borrower and builder on status of loan. Watch for and prevent pipeline fallout and quote rate to pipeline float. Coordinate and manage marketing to buyer, seller, realtor and builder. Assist in staffing realtor or builder open house and trade show. Establish with mortgage banker annual number of loan required to fund and close or incremental increase in mortgage banker annual production and, if applicable, support mortgage banker to achieve high usage of laptop origination.

What your background should be

4 years work experience in mortgage loan processing required. Marketing and advertising experience a plus. Intermediate computer skills (familiar with MS Office products or similar software). Excellent customer service skills. Excellent written or oral communication. Excellent organization skills. Ability to demonstrate control, flexibility and maintain quality and high productivity when dealing with customers and changing work demand.

Required Schooling / Training

College graduate.

Who is the client company

This is an American multinational banking and financial services holding company.
If you are interested in this position, send your resume to