- Alabaster, AL
What you'll be doing
- Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments. Performs opening, closing and other branch servicing duties such as cash and vault balancing; ordering cash, cards, checks and other supplies; completing logs, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas. Opens and performs account maintenance on certificate of deposit, consumer and business accounts; assists with courtesy and collection calls as needed; seeks assistance from more knowledgeable branch staff when necessary. Addresses customer questions and concerns by phone and in person; files disputes or refers to appropriate internal resources for resolution as appropriate. Achieves personal sales and referral goals by identifying, marketing, and cross-selling banking products and services beneficial to customer needs. Enhances customer satisfaction and the professional reputation of the bank by warmly greeting, engaging, and developing good professional relationships with customers and host retail partners. Practices branch security procedures and protects customer confidentiality and privacy.
What your background should be
- 1-3 years of customer service or sales experience is required. Proficiency with 10 key touch, Microsoft Office (Excel, Word, Outlook, SharePoint), and knowledge of, or the ability to quickly learn, banking software applications (Mozart, TellerPlus, Bancline). Outstanding listening and communications skills, both written and verbal. Excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining accuracy and attention to detail.
Required Schooling / Training
- Bachelor degree.
Who is the client company
- Concern about the financial services.
- If you are interested in this position, send your resume to email@example.com