Retail Associate


Norman, OK

What you'll be doing

Demonstrates respect, friendliness, and professionalism at all times. Provides prompt and efficient responses to customers at all times. Understands customer service as a number one priority and responds to customer service calls immediately. Handles all customer issues in a friendly and helpful way, calling a member of the supervisory staff when needed. Takes accurate markdowns, counts and inventories as scheduled. Performs daily recovery to ensure a neat, clean and organized store. Assists customers in any way necessary by cashiering, helping with merchandise and answering questions in a polite and knowledgeable manner. Maintains a high level of awareness and customer contact on the sales floor to create a safe and secure shopping environment for everyone. Understands the loss prevention awareness program, the shortage highway and the SPS position. Maintains a safe working and shopping environment for associates and customers. Reports any unsafe conditions or practices to store management. Understands and can implement all emergency procedures for power failure, fire, robbery etc. Understands all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.

What your background should be

Effectively communicate with customers, associates and supervisory staff in a friendly, respectful, cooperative and pleasant manner. Ability to use all store equipment, including PDTs, registers and PC as required. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 20 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Ability to perform basic mathematical calculations commonly used in retail environments.

Required Schooling / Training

Associate degree.

Who is the client company

This is an American chain of off-price department stores.
If you are interested in this position, send your resume to