Regional Acceptance Credit Manager
- Tempe, AZ
What you'll be doing
- Review credit applications in a timely and consistent manner. Make credit decisions by following all policies, procedures and guidelines set forth by the company. In addition, document all exceptions to company standards. Follow-up on approved or conditioned credit decisions and document conversations with dealership personnel in salesforce.com. Achieve volume goals assigned to branch, as well as individual goals. Upload, document and complete stipulations on approved credit decisions. Call dealerships on a consistent basis to solicit business by establishing strong relationships with dealership personnel and upholding the value promise. Review all early payment defaults and document findings. In addition, follow-up with dealership personnel on any fraudulent items (e.g. straw purchases, missing options). Assist in training less experienced credit underwriting staff. Assist the loan administrators in completing the funding process on approved applications. Provide a high level of customer service to customers and clients in support of the perfect client experience (PCE) initiatives. Maintain application approval rates at an acceptable level as set by corporate standard. Call dealerships to resolve titles problems, unrelated products or other dealer issues.
What your background should be
- Three years of industry related experience is required. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Good problem-solving and analytical abilities. Interpersonal skills to build dealer and customer relations. Excellent communication skills to be able to relate to dealership and office personnel. Ability to multitask in a fast-paced environment. Ability to work independently during periods of limited supervision. Ability to work weekends and evenings. Ability to travel, occasionally overnight.
Required Schooling / Training
- Bachelor degree
Who is the client company
- This is an American financial services corporation.
- If you are interested in this position, send your resume to firstname.lastname@example.org