Pharmacy Care Representative
- Odessa, TX
What you'll be doing
- Provide great customer service and role model service standards. Receive inventory; check delivery for accuracy compared to invoices. Stage inventory by breaking out the inventory into sections for stocking. Return tote to backroom for shipping back to warehouse. Check line by line receiving. Contact company warehouse or vendor if inventory is short. Ensure caps, vials, bags, and other inventories are stocked in the correct place. Process customer transactions at register. Filing, retrieving, and maintaining prescriptions in the will call area. Receiving written prescriptions from customers and obtain demographic and profile related information. Receiving refill prescription numbers (over the phone and at drop off counter) and obtaining profile related information. Answer the telephone and direct calls to appropriate person. Ensure the privacy and confidentiality of personal health information (PHI) as required by HIPAA. Direct customers to counseling window for pharmacist consultation. Maintaining Insurance signature logs by date of fill. Primary person responsible for outside and inside department presentation and sanitation. Verify scripts are going to the correct store. Verify orders on prescriptions (names, number of orders per bag, etc.).
What your background should be
- Must be at least 18 years of age. Retail experience preferred. Pharmacy experience strongly preferred. Excellent communication skills and telephone etiquette. Basic mathematical and computer skills (MS Windows). Strong team orientation, willing to pitch in at any moment for any reason. Experience working in a fast paced environment.
Required Schooling / Training
- High school diploma.
Who is the client company
- Concern about retail, grocery, fresh products and services.
- If you are interested in this position, send your resume to firstname.lastname@example.org