Patient Care Specialist
- Virginia Beach, VA
What you'll be doing
- Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources and pre-authorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.
What your background should be
- Two (2) years health insurance plans, medical records data, medical terminology, registration, scheduling, and third party payers required. Experience with electronic medical record systems; ability to operate basic office equipment such as copier, fax machine, computer, and telephone.
Required Schooling / Training
- High school degree.
Who is the client company
- This is a not-for-profit health care servicing company.
- If you are interested in this position, send your resume to firstname.lastname@example.org