Patient Care Specialist

Where

Virginia Beach, VA

What you'll be doing

Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources and pre-authorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.

What your background should be

Two (2) years health insurance plans, medical records data, medical terminology, registration, scheduling, and third party payers required. Experience with electronic medical record systems; ability to operate basic office equipment such as copier, fax machine, computer, and telephone.

Required Schooling / Training

High school degree.

Who is the client company

This is a not-for-profit health care servicing company.
If you are interested in this position, send your resume to apply@kochdavis.com