Manager of Operations Systems


New York, NY

What you'll be doing

Oversee the design and development of compliant, efficient, well-structured business systems and tools for all non-underwriting functions. Serve as a liaison between insurance database, systems development, operations, it and vendors to support timely and accurate communication on new systems and reporting implementations. Obtain continued user input about the functionality and efficiency of all reports. Analyze/provide recommendations on the overall structure and implementation of streamlined/efficient underwriting reports. Serve as the subject matter expert on identified projects through development and implementation. Develop test plans for manual test to replicate the user experience for all releases. Maintain issues and enhancement list and provide accurate and timely status updates to senior operations management. Oversee user acceptance testing in conjunction with the business owner. Ensure accurate and complaint implementation of all project assignments. Perform research about insurance industry operation business processes and identify industry best practices.

What your background should be

Minimum 7-10 years of insurance operations and/or underwriting systems experience. Strong knowledge of insurance industry, products and operating environments with an emphasis on compliance. Hands-on experience working with groups to analyze, define, develop business requirements and workflow processes. Very strong interpersonal/verbal communication skills and strong writing ability. Strong leadership skills with the ability to manage and influence safe work practices. Proficiency with Microsoft Office suite.

Required Schooling / Training

Not specified

Who is the client company

This is a global insurance and financial services organization providing innovative risk management solutions.
If you are interested in this position, send your resume to