IT Support Technician


Sioux Falls, SD

What you'll be doing

Ensure stable and secure operation of information technology assets. Primary responsibility will be secondary phone and remote support. Test, install and maintain computers, thin clients, printers, mobile devices, phone systems, and related equipment for end users. Support end users, including troubleshooting and training of various IT hardware and software solutions. Provide proactive solutions to team members to support and improve their day to day business functions. Perform routine administration on network file shares. May provide support for mobile communication devices. May create user accounts and perform basic administration on the Windows. Participate & lead in department improvement activities. Provide troubleshooting and data collection for projects and issues for all IT departments. Including looking for areas of opportunity to improve all areas of IT. Responsible for defining technical approaches and tasks related to activities and minor projects. Position may require administrative duties incidental to the function, such as processing billings. May be called upon to perform comparable duties of a similar or related nature and/or assist in other areas as needed.

What your background should be

2+ year experience in a related position, or equivalent combination of education and experience. Work experience working directly with customers is a plus. Background in corporate IT support for a Microsoft environment is preferred. Advanced proficiency with PC hardware and hardware configuration. Knowledge in DNS, DHCP, and Windows active directory. Knowledge of TCP/IP networks and network configuration. Advanced knowledge of windows operating systems basic scripting knowledge (PS,CMD, JavaScript). Ability to communicate effectively with team members and leadership staff.

Required Schooling / Training

Associate degree in computer science or technical field is preferred.

Who is the client company

This is a U.S manufacturer of plastic, electronic, and special apparel product.
If you are interested in this position, send your resume to