Intern, Info Systems
- Charlestown, MA
What you'll be doing
- Participate in business relationship management meetings and be responsible for tracking and owning the resolution of customer requests and issues that arise. Provide input to the project process by filling the new hire super user role. Participate in the execution of test cases for the final builds of the system. Create and review documentation that will be provided to users during and after the implementation. Be responsible for the coordination of training classes, including scheduling and attendance, and compiling feedback from training classes. Provide technical support during the go-live period as a member of company command center team. Be responsible for gathering and documenting lessons learned on the project and participating in the project closeout. Communicate project status and prepare project administrative materials as needed, e.g., meeting minutes, work plan, status reports, and memos, project files. Assist in the preparation of talks and presentation materials including overheads, slides, PowerPoint and/or Visio material, and talking points. Maintain materials library. Complete work assignments in a timely manner under the supervision of senior staff. Function both as an individual contributor and team player within the incumbent reporting structure, other areas within partners is and within the hospital community.
What your background should be
- 0- 3 years experience in computer systems or healthcare preferred. Be highly detail-oriented with strong analytical skills. Have a strong commitment to customer service, and excellent interpersonal and communication skills. Have strong written and verbal skills. Experience with public speaking is preferred. Capable of working independently, able to exercise discretion, sound judgment, and strict confidentiality. Proficient in Microsoft word, PowerPoint, excel, and outlook experience with Microsoft Visio is preferred.
Required Schooling / Training
- Not specified
Who is the client company
- Concern about healthcare services.
- If you are interested in this position, send your resume to email@example.com