Guest Services Associate

Where

Orchard Park, NY

What you'll be doing

Support sales team by providing top quality face-to-face customer care. Accurately record customer payment transactions per company guidelines. Proof and confirm accuracy on customer sales orders to ensure correct product is ordered. Total daily sales transactions and balance cash, check, credit card totals at the end of the day. Use basic problem solving and customer service skill in dealing directly with customers to resolve any issues. Perform other duties as assigned.

What your background should be

Must be ready, willing, and able to work day, evening, weekends and holidays without any scheduling restrictions. Flexibility to work any and all shifts is required. Must have exceptional verbal communication skills and demonstrate a high level of professionalism and common courtesy both in person and on the phone. Must be familiar with Windows computer programs and able to accurately type a minimum of 35 wpm. Ability to apply common sense understanding to carry out detailed written or oral instructions with minimal supervision. Must be able to work effectively as part of a growing team, working together towards common goals. Prior retail, hospitality and/or front desk experience a plus.

Required Schooling / Training

Not specified.

Who is the client company

This is one of the largest United States home furnishings maker and retailer company.
If you are interested in this position, send your resume to apply@kochdavis.com