Gift Registry Advisor
- Pembroke Pines, FL
What you'll be doing
- As a gift registry advisor you are responsible for drive and exceed registry and home store sales goals by executing stores own Sales through MAGIC selling and aggressive and effective use of available and emerging technology. Deliver quality registries effectively leveraging all existing, new and emerging gift registry and omni-channel tools and technologies and social media tools. Contribute to overall home sales by actively working with couples, gift givers and customers as the home lifestyle/gift registry expert. Demonstrates effective and efficient use of tablet and mobile / smart phone technologies to recommend product /drive sales. Mentor soft home selling associates on how to best serve the couple and their guests. Provide training to ensure the couples unique bar code is captured for all WGR purchases. Share product features/benefits with registering couples by understanding, using, and promoting vendor QR codes, on-line reviews and social media apps as well as other new and emerging apps and tools. Develop quality relationships with companie's couples by making the registration process fun and rewarding. Clearly and concisely explain on-line and registry benefits including dream fund, with focus on the company programs. Drive client ling to deliver incremental sales throughout the couples registry and newlywed period and during company's six major WGR events. Drive additional registrations through couple referrals, industry and social networking resources, community and external/internal events. Assist registering couples in developing their desired personal style for their new home through product knowledge and promoting all families of business (FOBs) including furniture in the home store. Participate in on-going product knowledge training through the utilization of product knowledge materials & resources (H.O.T), review of product binders, vendor resources, webinars, in-store training sessions and networking with home managers and associates. Performs other duties as assigned.
What your background should be
- Must have current, extensive and detailed product knowledge in all home FOBs with the ability to train home store associates. Has results matter drive and excellent follow-through, must be extremely detail oriented . Takes ownership role for achieving goals. Ability to ask the right questions to discover couples personal needs (understands what is important to fit the couples lifestyle). An engaging conversationalist and active listener; uses knowledge through conversation to suggest best products. Has ability to drive additional business through partnerships with industry experts and community contacts. Is eager to learn and share knowledge with coworkers and associates. Understands and keeps current with all technology (both hardware and software) used by WGR and Omni-Channel customers. Ability to handle physical requirements to accomplish daily responsibilities. Retail or sales experience in customer service focused business, 2-4 years experience preferred. Passion for developing and maintaining home product knowledge (tabletop, housewares, textiles, luggage, big ticket). Proficiency with computers, tablets, and smart phones and associated apps, programs and social media tools with interest in and ability to quickly learn new technology skills. Fully understands registry systems and all job related systems. Ability to develop clientele in person and through the utilization of technology. Ability to plan, anticipate and develop solutions to ensure the most outstanding registry experience.
Required Schooling / Training
- Not specified
Who is the client company
- A multinational mid-range chain of department stores and merchandise corporation.
- If you are interested in this position, send your resume to email@example.com