- Novato, CA
What you'll be doing
- Provide high quality customer service in accordance with companies customer service standard and policy and procedure. Train, schedule and supervise floral clerk to ensure optimum staffing pattern for the floral area. Manage and achieve the floral department financial budget and goal. Speak with customers calmly and professionally in order to address and resolve complaint regarding sales, dissatisfaction with service or product and other problem that may arise. Perform daily inventory and order necessary supply to maintain adequate inventory. Conduct full department inventory each month in compliance with company policy. Monitor inter office mail and company web page daily for updated information. Prepare and input floral department order into the computer. Design esthetically pleasing floral arrangement for display or to meet the need of a particular customer. Operate helium tank to inflate balloon and prepare arrangement for customer. Operate/use the floral chopper to process bunch of flower. Move stock from storage area to floral display area. Replace and maintain stock on shelve within the floral department including remove flower and plant from the shelve, trim faded or damaged leave/bloom from the plant, clean shelve and stand and replace the plant and flower on the plant. Maintain stationary and moveable display. Use sprayer and container to water all plant. Maintain clean and organized department, including removal of garbage and debris from floral area, sweep floor area, wipe counter area and display case. Assist customers in the selection and purchase of item and offer advice as appropriate. Arrange and wrap selected flower for customer as appropriate. Operate cash register to total bill. Take money and make change. Perform price check and put up signage/tag on product in the floral department. Adhere to uniform and grooming policy as defined within company policy.
What your background should be
- Previous experience or training as a floral clerk or designer desired. Ability to be exposed to plants and flowers on a continuous basis. Ability to arrange and display flowers and plants. Excellent customer service skills. Ability to understand and follow instructions, and ability to read, retain and comprehend guidelines, policies and procedures applicable to the position. Ability to multi task and work in a fast paced environment. Ability to work independently as well as within a large team. Self motivated and driven to increase knowledge of client company products and share that knowledge with customers.
Required Schooling / Training
- Not specified
Who is the client company
- Client company is one of the largest food and drug retailer.
- If you are interested in this position, send your resume to email@example.com