Customer Service Specialist

Where

White Marsh, MD

What you'll be doing

Provide register coverage and process all customer and associate transactions at the registers. Perform all cash office functions and ensure that the front end is supplied with the necessary resources for register functions. Serve as primary customer service provider at the front end and liaison between customers and management. Ensure customers receive outstanding service by adhering to and enforcing customer service programs. Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure. Perform other duties as assigned.

What your background should be

Minimum 1 to 2 years of retail cashier or sales experience is preferred. Ability to provide outstanding customer service; ability to direct front end operations effectively. Knowledge of customer service standards and procedures and knowledge of basic cash management procedures.

Required Schooling / Training

Not specified

Who is the client company

This is a sporting goods and retail company.
If you are interested in this position, send your resume to apply@kochdavis.com