Customer Service Specialist

Where

Bowling Green, KY

What you'll be doing

A customer service associate facilitates a variety of transactions and customer interactions, including returns, exchanges, trade-ins, recycling, defective products and repair questions. Partner with other employees to ensure customers end-to-end needs for are met and that no customer is left unsaved or underserved. Provide friendly, fast, and accurate processing for all customer transactions at the front lanes and customer service while providing velocity solutions to customers. Develop strong relationships with customers by becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Utilize all relevant sales tools (including path to excellence) to assist profitable growth drive and exceed department and individual goals. Help answer questions and resolve customer issues.

What your background should be

Required Schooling / Training

High school diploma or equivalent

Who is the client company

This is an American multinational consumer electronics company.
If you are interested in this position, send your resume to apply@kochdavis.com