Customer Service Desk Associate


Hickory Point, IL

What you'll be doing

Provides excellent customer service. Answers a multi-line telephone and handles the telephone call, or directs callers to the appropriate person or area. Provides customer charge account services, including opening instant accounts, accepting payments, answering customer questions, and giving approvals as requested. Prepares and wraps gifts with attention to detail, accuracy, and in a timely manner. Completes customer tickets for gift wrap orders and verifies customer tickets at pick-up for order accuracy. Completes necessary cash work, including balancing the service desk drawer, balancing sales floor cash reports, and preparing the bank deposit. Performs other duties as assigned by management if required.

What your background should be

The applicant should have experience in related field. Must have good communication skills. Must have multi tasking ability. Good knowledge in computer. Advanced in Microsoft suits Word, Excel, PowerPoint. Should have driving license.

Required Schooling / Training

Not specified

Who is the client company

This is an American upscale department chain store.
If you are interested in this position, send your resume to