- Portland, OR
What you'll be doing
- Specializes in the servicing and repair of high volume (Segment 6), B&W, color graphics, printing systems equipment and enabler hardware. Manages territory, inventory, and customer relationships. Achieves expected productivity levels associated with assigned workload and level of experience. Provides specialist services. Performs a full range of servicing and repair service procedures including diagnostics, installation, removal, and retrofits on high volume (Segment 6), B&W, color graphics, or printing systems equipment. Performs basic connected installations, sets up IP address, downloads printer drivers, and provides customer training on printing functions. Demonstrates required digital competencies associated with assigned products and level assignment. Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices. Completes technical training on new equipment as assigned. Manages territory; effectively executes all required territory management and call handling procedures. Works closely with sales partners to maximize equipment leads and upgrade opportunities. Assumes responsibilities assigned by the field technology service manager as required. Maintains and manages own parts inventory with a high degree of accuracy. Adheres to territory back-up plans. Completes all required administrative tasks in an accurate and timely manner. Performs other duties as assigned.
What your background should be
- Technical and quantitative skills typically gained through completion of formal training and 4+ years of related experience required. Valid state driving license and minimum level of auto insurance coverage per company policy for positions entailing extensive use of personal car while on company business required. Regular written and verbal communications with vendors of hardware and software to gain further technical knowledge of applications required.
Required Schooling / Training
- Not specified
Who is the client company
- This is a multinational imaging and electronics company.
- If you are interested in this position, send your resume to firstname.lastname@example.org