Cell Phone Repair Technician


Santa Fe Springs, CA

What you'll be doing

Complete all products as assigned to maintain high quality repairs of consumer electronic products. Ensure proper operation of assigned items. Interact with service center, store personnel and end-user customers in support of repair and product support needs. Maintain the quality of work and technical skills. Maintain productivity requirements as assigned. Work with stores to ensure all requests are handled in a timely manner. Ensure compliance with company policy and product service best practice routines. Examine cellphone unit and observe operation until an initial suspicion is developed to open up the unit and perform further checks using electronic hand tools and prescribed testers. Ensure that all pertinent repair and testing tools and appliances are in proper working condition. Determine parts to be replaced and provide cost estimates to the client prior to starting any work. Perform additional duties as assigned.

What your background should be

Must have smart phone technician experience. Training or experience commensurate with need strong attention to detail to ensure accurate, timely, cost effective repairs. Excellent written and verbal communication skills. Ability to work well with others in a team environment. Ability to work with minimal supervision. Should have adequate knowledge in RF and cellular operating technologies (GSM or CDMA). Should have above average comprehension skills to follow medium complexity instructions in cellphone repair. Should have strong computer proficiency, both hardware and software, and peripheral devices used in the repair of cellphones.

Required Schooling / Training

Not specified

Who is the client company

This is an American public furniture and electronics rent-to-own company.
If you are interested in this position, send your resume to apply@kochdavis.com