Call Center Representative


Vienna, VA

What you'll be doing

Call Center Representative determine requirements with customers, answer inquiries by clarifying desired information; researching; locating; and providing information, and fulfill demands by completing transactions; forwarding requests, It is the rule of the Call Center Representative to troubleshoot the problems of the patients by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Call Center Representative will be chargeable for documenting patient communication in exam writer, obtaining proper insurance information to property authorize, and recommending family members to schedule exams.

What your background should be

1-3 years of related work experience

Required Schooling / Training

High school degree/GED

Who is the client company

Provides eye exams, retinal photography, glasses/sunglasses, contact lenses and eyeglass frames.
If you are interested in this position, send your resume to