Call Center Representative


Golden, CO

What you'll be doing

The position holder will attend incoming calls and determines the products, services or resources that the caller requires (or could benefit from), then provide direct support services to clients; or, connect them with the staff representative in the appropriate department who can assist them with the specific assistance they need; thereby creating a positive interaction with the customer. Call Center Representative will report to the Golden Branch Manager and has no direct reports. This role will process a variety of financial transactions that may be done by phone for members involving the opening and closing of additional share accounts, IRAs, issuing checks, processing transfers and loan payments, issuing of certificates, drafts and other negotiable instruments, and processing wires.

What your background should be

1-2 years related work experience

Required Schooling / Training

High school diploma/GED

Who is the client company

Deals with telephone banking system, auto and life insurance.
If you are interested in this position, send your resume to