Business Process Lead


Wilmington, DE

What you'll be doing

Performs regular on-site visits across card recovery third party debt buyer network in locations in the United States with potential for occasional travel abroad. Conduct certification, and regular re-certification of external third parties whom engage in debt sales transaction with company. Manages new buyers through certification process and establishes due diligence expectations of the relationship. Partners with audit, compliance, legal and third party oversight to identify, and evaluate all financial, legal, regulatory, and reputation risks from selling accounts to third parties. Responds to procedural inquiries from internal control groups and external regulatory constituencies Supports identification of and assists in the resolution of issues relating to debt sales operations. Manage buyers controls and self-identification of potential risk in policy and procedures. Investigates complaints received by third party, identify trends and evaluate third party risk, and recommend needed changes to buyer certification criterion completes extensive documentation relating to initial and ongoing due diligence performed on third parties.

What your background should be

Minimum 3+ years of experience vendor in management preferred. Thorough knowledge of post charge off collection processes preferred. Knowledge of third party debt buyer processes preferred. Prior banking experience preferred. Strong attention to detail with ability to probe within a wide range of operational areas. Self-identification of control breaks and assess potential risk. Contribute to a business climate and culture that encourages integrity, respect, excellence and innovation. Superior writing skills. Ability to communicate verbally and in writing across all levels of management

Required Schooling / Training

Not Specified

Who is the client company

The company is one of leading global financial services provider.
If you are interested in this position, send your resume to