- Manasquan, NJ
What you'll be doing
- Provides administration support for fully insured and self-funded health and welfare plans, company's wellness programs, retirement plan, and other benefit plans and programs. Support includes new hire orientation, eligibility questions, claim escalations, medical support notices, and other administrative support as needed. Seeks ways to improve daily work processes to enhance quality, productivity and customer service. Drafts effective benefit communications for management's approval. Ensures all distributed documents and content on internal and external portals is consistent and up-to-date. Assists with strategy and compliance activities such as activities related to the non-discrimination testing, annual mailings, census file preparation, and plan audits. Prepares and reviews benefit invoices for payment. Maintains employee benefit elections in HRIS, including new hire and life event elections. Ensure deductions are correct in employee pay checks. Monitors multiple benefit vendor interfaces and resolves data issues. Responsible for coordinating annual open enrolment activities, including communications, employee meetings, system configuration, and system testing.
What your background should be
- Minimum of 1-2 years of call center experience and some experience with insurance, benefits or human resources. Ability to handle multiple tasks and prioritize while working in fast paced call center environment. Strong computer skills. Excellent verbal and written communication skills.
Required Schooling / Training
- Bachelor's degree.
Who is the client company
- Concern about financial services
- If you are interested in this position, send your resume to email@example.com